Two Categories of Competence:
Personal and Social
- Self-Awareness: “Knowing one’s internal states, preferences, resources and intuitions.”
Emotional Awareness: Recognizing and naming one’s emotions and feelings.
Accurate Self-Assessment: Understanding the cause of one’s feelings.
Self-Confidence: Recognizing the difference between feelings and actions. - Self-Regulation: “Managing one’s internal states, impulses and resources.”
Self-Control: The ability to keep control over one’s emotions and expressions.
Trustworthiness: The ability of a person to keep his or her integrity.
Conscientiousness: Staying focused on being responsible for one’s actions.
Adaptability: Being able to stay flexible in dealing with changes.
Innovation: The ability to approach things in a novel or unique manner. - Motivation: “The emotional tendencies that move a person to reach goals.”
Achievement Drive: The internal forces that move a person to meet standards and accomplish goals.
Commitment: The intellectual decision to stay with the task.
Initiative: A sense of readiness to act on opportunities.
Optimism: The internal attitude to persist and pursue goals despite blocks.
Social Competence: Related to Competencies that help people handle relationships-- Empathy and Social Skills.
Social Skills: Abilities which help in adaptation and bringing about a positive response from others.
Influence: Effective persuasion. - Empathy: Awareness of the thoughts, feelings, wants, needs and concerns of others.
Understanding Others: Having an active interest in others and being able to sense and perceive their feelings.
Developing Others: Sensing and addressing the developmental needs of others.
Service Orientation: Being able to anticipate, recognize and meet others’ needs.
Political Awareness: Ability to sense the emotion in political relationship dynamics.
Communication: Involves listening with an open mind and willingness to express thoughts back to a person.
Conflict Management: Being able to negotiate and resolve disagreements.
Leadership: The ability to inspire, guide and direct individuals or groups.
Building Bonds: Being able to nurture relationships.
Collaboration and Cooperation: Working towards shared goals.
Team Capabilities: Being able to create a group atmosphere to move toward common goals.



